Developer BiographyJeff Hickman is Executive Producer at BioWare, an Electronic Arts studio. Hickman had been working for Mythic Entertainment since 2001, and began as a Director of Customer Support for the MMORPG Dark Age of Camelot. In 2005, he was promoted to Executive Producer, which led to his most recent job in the same function for Warhammer Online: Age of Reckoning (2008). In 2011, Hickman transferred to the BioWare Austin studio, and took on the role of Executive Producer, Live Services for the SW:TOR MMORPG.
Hickman began his career building, managing and maintaining large volume call centers in the Customer Support sector. Jeff's talent for resolving customer service issues led him to work for organizations including UniCapital and the Portland, Oregon Metropolitan Transit Authority.
Contributed by Sciere (505776) on Apr 05, 2005. [revised by : Corn Popper (69396), Jeff Hickman (5) and Sciere (505776)].