Will "Zaose" Figgins joined Verant
in 1999 as a Game Master on the "Brell" server.
In 2000 when Sony Online Entertainment
purchased Verant Inc. was promoted to Customer Service Supervisor.
In 2002 joined the Quality Assurance department at SOE.
In 2003 became the Lead QA Analyst for Star Wars Galaxies.
In 2004 became QA Supervisor, covering multiple titles including Star Wars Galaxies.