Forums > Bugs > Error 500 when Uploading a file

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Fred VT (25953) on 11/22/2014 11:43 PM · Permalink · Report

I've had this happen several times lately. I thought it was just for a moment, but it's there again today:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

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Sciere (927124) on 11/23/2014 2:05 AM · Permalink · Report

I've sent Reed a message in case he doesn't see it here.

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vileyn0id_8088 (21040) on 11/29/2014 5:19 PM · Permalink · Report

I'm now getting "An error occured while updating the database" when I try to upload images.

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piltdown_man (232926) on 11/29/2014 5:36 PM · Permalink · Report

I'm getting both error messages which is odd 'coz it was working up until about ten minutes ago.

I've shut down and restarted and the problem persists

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FatherJack (61787) on 11/29/2014 7:02 PM · Permalink · Report

Uploading screenshots and get

An error occured while updating the database

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Sciere (927124) on 11/29/2014 11:23 PM · Permalink · Report

I've mailed Reed about it. If anyone has a clue what may trigger it, do let it know. It affects all types of image uploads (logos, covers, screenshots, credits sources).

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vileyn0id_8088 (21040) on 11/29/2014 11:47 PM · edited · Permalink · Report

The only other weird thing I notice is that all time-stamps on the site are off (e.g. the times shown on forum posts are some 20 minutes behind). Theoretically this could be related...

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Cavalary (11445) on 11/30/2014 12:47 AM · Permalink · Report

Time stamps have been off since at least when we got back to this design I think. Was some 15 min until rather recently when I noticed it slipping to 20.

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Fred VT (25953) on 11/30/2014 1:17 AM · Permalink · Report

And I'm getting error 500 again. I though it was nice that I received my game before the release date, but I can't upload the scans :/

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vileyn0id_8088 (21040) on 11/30/2014 7:05 AM · Permalink · Report

Seems to work for me now, FWIW.