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The move went at first poorly then exceptionally well. Half way through the migration the tech coordinating the move said he would call me back and turned off his phone. This was while we were in the middle of an outage due to the migration. To cut the guy some slack I was yelling at him a bit. XO didn't deliver on what was promised and I was pretty mad. To make matters worse my cell phone wouldn't work in the data center and I would have to stand outside to talk to the NOC. Oh yeah, and it was raining. The whole outage was about a four hours. Much longer than we wished but not terrible considering we had to move everything across town. I did finally talk to a manager at XO the following day and they apologized profusely. XO did deliver on what they promised and then some, though I am not sure they would of if the tech wasn't a complete twit. The facility supervisor even ended up buying us a few beers which was a nice gesture and definitely appreciated after slogging away for two days in the data center.
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