Out of the blue I received this email from Microsoft Xbox Support.

Dear Xbox Customer:

Thank you for contacting Xbox Customer Care. We have received your request for service. Please prepare your console and follow the instructions provided by our customer service department. You will receive an e-mail as soon as the next step in the process has begun.

Thank you,

Xbox Customer Care

Note: This is not a monitored e-mail address.

As previously posted we have had various support issues with Microsoft in the past. The funny thing is I do not currently have ANY open issues right now. A really REALLY delayed email or is support on the fritz again?

Sounds like lawsuit time.

"Hey, who put that image of <insert name a really pretty woman here> over that list of pending issues? Did anyone know these were sitting here? We better generate an standardized response to all of them and get them out of here before the boss notices."

* Puts picture back over the pending issues list.

Still haven't received my replacement unit that i sent in september. I'm calling MS tomorrow for my weekly 360 call. I'll keep everyone updated.

These guys are so useless, it's amazing. They absolutely refuse to help me. Today I again told that I should wait and be patient and that I should stop calling back because there is nothing they can do.

Wow, so pathetic. MS needs to get their act together.

Anyone hear of any lawsuits filed against MS for their latest xbox screw-ups?

Still no 360. To microsoft's credit, they have called me twice in the last week to tell me to wait. This is a big change from me calling them and having them tell me to wait.