Taking place in the same fantasy cooking world as the original Cupid Bistro, Cupid Bistro 2 puts players back in charge of a fantasy restaurant. Like in the last game, the player juggles three major gameplay elements. In the restaurant mode, players build out their own restaurants in an isometric view, with great control over layout and cuisine. Instead of being able to open separate restaurants, as in the last game, this time players can expand their restaurant vertically with the ultimate restaurant towering an entire nine stories. Players can also travel into town, where they can buy supplies for their restaurant or chat with friendly faces. There are eight different romanceable heroines, and players may be able to fall in love and pursue unique endings if they become close enough with one. In the adventure mode, players can set out to explore the world with their allies; they can being magical dishes with them, letting them take out monsters with flashy cooking magic. Players can collect special rare recipes on their adventures and bring them home, giving them new and exotic meals to attract customers.
Although mostly identical, there is one small difference between the PS2 and Xbox versions: each features a unique cast member who isn't available on the other platform. The PS2 version includes Thyme Moscato, an androgynous young woman, while the Xbox version features the feminine Myrtle Raspberry.