In Emergency 2: The Ultimate Fight for Life the player takes charge of an emergency team to solve 25 life-threatening problems, e.g. a traffic accident, a sinking oil tanker or a volcanic eruption. The most important part of the game is the operations center where the player plans and coordinates the mission.
Like in a conventional real-time strategy the player buys units and sends them to their goal. The units can be divided into firefighters, rescue personnel (e.g. search dogs or helicopters) and police. The player can use the mini map to send the units on their way but when they reach their goal he has to coordinate all actions himself, e.g. getting the personnel to leave their vehicle.
The units are used for the same actions as in real-life, e.g. the firefighters rescue people from their cars or police psychologists interrogate a suspect. It is important to carefully plan the operation because there is a tight budget. In most missions there also is a time limit, e.g. if the police don't close off a crash site in time there will be additional accidents.