Things haven't been easy for Michael Overton and his wife Allison. The young couple has experienced a terrible tragedy - the death of their daughter in a car accident. While Michael seems to deal with the shock better, Allison has gradually descended into a delusional state, unable to accept reality and function normally as an adult. Dr. Turner, a psychologist, suggests the Overtons hire a live-in nurse for Allison, and recommends a young woman named Katherine Randolph. However, new dark tensions start arising shortly after the nurse moves in.
Tender Loving Care is an interactive movie with limited adventure-like gameplay segments. The game is divided into chapters, each consisting of four parts. The first part consists of a non-interactive story episode presented as a short live action film. Afterwards, the player is asked several questions by Dr. Turner concerning his understanding of the events he just witnessed. The third part involves first-person exploration of still graphical images representing various locations in the house. There are no puzzles or other challenges during that phase, but the player may uncover diaries or other items that shed more light on the story. Finally, the fourth part consists of taking a Thematic Apperception Test: the player is shown various images accompanied by questions and a list of answers, and is given a psychological profile depending on his choices. The story that develops through the movie portions may also be affected by the player's answers.